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I created User Journey graphics for a large London University to help inform staff of the decision paths of some of their key prospective students.

The Challenge

To transfer hundreds of post-it notes from a 2 day user journey workshop, into something visually meaningful – suitable to understand with little effort and look attractive framed on a wall. These user journeys will be used to frame the next stage of the University’s redesign process.

Design Work

  • High resolution graphics suitable for printing
One of four user journeys
How the journey might appear in context